Skip to content

Terms & Conditions

Last updated: 25 September 2026

1. Agreement

By creating an account or using GSM Guide (the website and the Android and iOS apps) you agree to these terms. If you do not agree, please do not use the service. GSM Guide is operated by Rajveer Enterprises.

2. The service

GSM Guide helps mobile technicians record the parts they need to buy, group them into purchase orders (POs) and prepare supplier-wise orders. GSM Guide does not sell parts, take payments or act as a party to any purchase. Every transaction is between you and your supplier.

3. Your account

4. Acceptable use

Do not misuse the service: no attempts to break or overload it, access other users' data, scrape it at scale, or use it for unlawful purposes.

5. Catalogue and compatibility information

Brands, models, part categories and compatibility links are maintained by authorised administrators and are shown as a reference only. GSM Guide shows a compatibility link only where one has been verified and recorded, and never infers one. Parts, models and suppliers vary, so always confirm compatibility before you buy. We give no guarantee that the catalogue is complete or error-free.

6. Your content

You own the data you enter (drafts, POs, suppliers, products). You allow us to store and process it to run the service for you. You are responsible for having the right to enter supplier contact details.

7. Availability

We aim for a reliable service but do not promise it will always be available or error-free. We may change or discontinue features with reasonable notice where possible.

8. Disclaimer and liability

The service is provided "as is" without warranties of any kind, to the extent permitted by law. To the extent permitted by law, we are not liable for indirect or consequential loss, lost profit, or losses caused by ordering an incorrect part, and our total liability is limited to the amount you paid us for the service in the previous 12 months.

9. Suspension and termination

You can stop using GSM Guide at any time and ask us to delete your account. We may suspend or end access if these terms are broken or to protect the service or other users.

10. Changes

We may update these terms. Continued use after an update means you accept the new terms. We will change the date above when this happens.

11. Plans, payments and refunds

Workspace plans are a one-time payment for a fixed period (for example 6 months or 1 year) and the number of technician seats shown with the plan. Plans do not renew automatically; buy a plan again to extend access. On the website payments are processed by Razorpay; in the Android and iOS apps they are processed by Google Play or the App Store, which may show the price in your local currency.

Payments are non-refundable, and there are no refunds or credits for partially used periods, except where required by law. Purchases made through Google Play or the App Store are also subject to that store's refund policy; if the store refunds a purchase, the access it paid for is removed. Coupons apply only to website payments.

11. Governing law

These terms are governed by the laws that apply at the operator's place of business, and the courts of that place have jurisdiction, unless mandatory consumer law says otherwise.

12. Contact

Rajveer Enterprises
8668966981
support@gsmguide.in